Overview
Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.
CDs are non-refundable.
Refunds
Generally, no refunds are available for digital products or CDs purchased from S & S Computing. The only exception is if multiple copies of the same product were mistakenly purchased or the wrong product was ordered. (In other rare, extenuating circumstances to be determined by the seller, a partial refund of the purchase price minus a $10 deactivation fee may be offered.)
Our software can be downloaded and trialed for free in DEMO mode before purchasing a license, by using the Windows (64 or 32 bit) or MAC download buttons on the individual product pages. Therefore, potential customers are encouraged to try the free DEMO before purchasing a software license. Not doing so is not a valid reason for seeking a refund.
Need help?
If there are any problems using any our software, we are available to provide support. Use the contact form to submit questions regarding software issues or refunds.