Support for S & S Products

Remote Support

For remote assistance, please use the contact form to request an assist (security) code and specify a convenient date and time for the session. After pressing the button below, enter your security code in the Get Help section to begin the session.

Quick Assist instructions
  1. Click the “GET ASSISTANCE” button. In the Get help section, enter the security code in the “Security code from assistant” box. Click the “Submit” button.
  2. Accept the request from S & S to begin the remote assistance session.
  3. Wait for your device to connect with ours and grant control of your device.

Group Support

There are a number of support groups that are extremely effective at providing informative answers to members’ questions about our products. You should consider joining one or more of these groups to get the most out of your S & S products.

SewWhat Embroidery Software Group

By joining our group, you will be the first to know about:

  • Breaking news about our products
  • Helpful tips
  • Dedicated support for all programs developed by S & S Computing

To join, click the image below:

SewHelpMe with SewWhat-Pro

Join our Facebook group (click on the button below) to interact with other users of S & S Computing products, including SewWhat-Pro, SewArt, SewIconz, SewClean and SewCat. Includes personal Tech Support, How-tos, and FAQs for all S & S Computing software products.

Like Us on Facebook

Join our Facebook group (click on the button below) to interact with other SewWhat-Pro users.  You will find lots of beginner video and pictorial tutorials, support for SewWhat-Pro and other S & S Computing programs, tips, and member project photos.  Be one of the first to hear about the latest new software features and updates.

SewWhat-Pro Support

SewArt Digitizing

SewArt Digitizing is a support group for those using or considering purchase of SewArt embroidery digitizing software. The goal of this group is to help with learning a digitizing program to be able to make your own patterns. We do not offer digitizing or selling of patterns or services in any way. This is a friendly place to share, ask questions, and learn tips on how to use Sew Art from other users. Happy digitizing!